Terms of service

These Terms of Service govern access to and use of fastraka.shop, including purchases made through the website.

By accessing the website, creating an account, placing an order, or otherwise using our services, you agree to these Terms to the extent permitted by applicable law.

1. Online Store Terms

fastraka.shop is an online retail store powered by Shopify.

You may use our website only for lawful purposes and in accordance with these Terms.

By placing an order, you represent that you have the legal capacity to enter into the transaction or have obtained any consent required by applicable law.

2. Product Information

We make reasonable efforts to provide accurate:

• Product descriptions;
• Photographs;
• Specifications;
• Dimensions;
• Materials;
• Prices;
• Availability information; and
• Other product information.

However, minor differences may occur due to manufacturing variations, photography, lighting, screen displays, packaging updates, or other reasonable circumstances.

3. Prices

Product prices are displayed on the website and may change from time to time.

The price applicable to an order is generally the price displayed during checkout when the order is submitted, subject to correction of obvious errors where permitted by law.

Taxes or other legally required charges may be calculated during checkout where applicable.

We aim to ensure that price representations and promotional claims are accurate and not misleading. Canadian competition law prohibits materially false or misleading representations, including deceptive price-related claims.

4. Orders

Submitting an order constitutes an offer to purchase the selected products.

Receipt of an automated order confirmation does not necessarily mean that an order has been finally accepted or fulfilled.

We may refuse or cancel an order where reasonably necessary and permitted by law, including if:

• A product is unavailable;
• Payment cannot be authorized;
• Information is materially inaccurate;
• A clear pricing error has occurred;
• Fraud or unauthorized activity is suspected; or
• Fulfillment would violate applicable law.

If we cancel a paid order, an appropriate refund will be issued.

5. Billing Information

Customers agree to provide current, complete, and accurate purchase and account information.

Customers are responsible for ensuring they are authorized to use the payment method submitted.

6. Payment

Available payment methods are displayed during checkout.

Payments may be processed by Shopify or authorized third-party payment providers.

We are not responsible for delays resulting solely from a customer's financial institution or independent payment processor.

7. Shipping

fastraka.shop offers free standard shipping on all orders.

Estimated standard delivery is generally 15–20 days.

Shipping is governed by our Shipping Policy, which forms part of these Terms.

Delivery dates are estimates and may be affected by circumstances beyond our reasonable control.

8. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Customers must follow the return procedures stated in that policy before sending products back.

Nothing in these Terms removes any mandatory rights available under applicable consumer protection law.

9. Intellectual Property

Unless otherwise indicated, website content made available by or on behalf of fastraka.shop, including:

• Store branding;
• Text;
• Graphics;
• Layout;
• Website design;
• Original photographs;
• Logos;
• Icons; and
• Other original content,

is owned by or licensed to fastraka.shop and is protected by applicable intellectual-property laws.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, commercially exploit, scrape, republish, or systematically copy protected website content without authorization, except where permitted by law.

10. User Conduct

You must not use the website:

• For unlawful purposes;
• To violate another person's rights;
• To transmit malware or malicious code;
• To interfere with website security;
• To attempt unauthorized access;
• To commit fraud;
• To submit knowingly false information;
• To impersonate another person;
• To interfere with another customer's use of the website; or
• To engage in conduct that could damage the website or its systems.

11. Prohibited Resale or Abuse

We may limit or refuse transactions that reasonably appear to involve fraud, automated purchasing abuse, payment abuse, unauthorized resale, or circumvention of product or order restrictions, subject to applicable law.

12. Third-Party Services

Certain website features may rely on third parties, including:

• Shopify;
• Payment processors;
• Shipping carriers;
• Analytics providers;
• Customer service systems; and
• Other service providers.

Third parties may have separate terms and privacy policies.

13. Third-Party Links

Links to independent third-party websites may be provided for convenience.

fastraka.shop does not control independent websites and is not responsible for their content, security, availability, or practices.

14. Reviews and Submitted Content

If customers submit reviews, comments, feedback, suggestions, photographs, or other content, they must have the right to submit that content.

Submitted content must not be:

• Unlawful;
• Fraudulent;
• Defamatory;
• Infringing;
• Malicious;
• Deceptive; or
• Designed to harm or disrupt our services.

Subject to applicable law, we may moderate content submitted to areas of the website that we control.

15. Errors and Omissions

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, or shipping.

We may correct genuine errors and update information where permitted by law.

Nothing in this section permits fastraka.shop to engage in misleading commercial practices.

16. Availability of Service

We may modify, suspend, or discontinue parts of the website for maintenance, security, operational, or commercial reasons.

We do not guarantee that the website will always operate without interruption.

17. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and related online services are provided on an "as available" basis.

Nothing in these Terms excludes any warranty, guarantee, condition, consumer remedy, or other right that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by applicable law, fastraka.shop will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website where such liability may lawfully be limited.

This limitation does not apply where liability cannot legally be excluded or limited, including mandatory consumer rights.

19. Indemnification

To the extent permitted by law, you agree to be responsible for losses reasonably resulting from your unlawful misuse of the website, intentional violation of these Terms, fraud, or infringement of another party's rights.

This provision will not impose liability that applicable law does not permit.

20. Privacy

Use of personal information through fastraka.shop is governed by our Privacy Policy.

21. Electronic Communications

By using the website, you acknowledge that we may communicate electronically regarding orders, payments, security, customer service, returns, and other transactions.

Promotional electronic messages are managed separately in accordance with applicable consent and unsubscribe requirements.

22. Termination

We may restrict or terminate access to the website where a user materially violates these Terms, commits fraud, attempts unauthorized system access, or engages in unlawful activity.

Provisions that by their nature should continue after termination remain effective.

23. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent legally permitted or severed as necessary without invalidating the remaining provisions.

24. No Waiver

A failure to enforce a provision immediately does not automatically waive the right to enforce it later.

25. Entire Agreement

These Terms, together with the policies referenced on fastraka.shop, constitute the agreement governing use of the store to the extent permitted by applicable law.

26. Governing Law

These Terms are governed by applicable laws of Canada and any province or territory having jurisdiction over the transaction or dispute.

Nothing in these Terms deprives a consumer of mandatory protections available under the laws that apply to them.

27. Changes to These Terms

We may update these Terms when reasonably necessary.

Updated Terms will be published on fastraka.shop with an updated effective date where appropriate.

28. Contact

Questions regarding these Terms may be sent to:

fastraka.shop
Email: info@fastraka.shop